Skills & Competencies for Field Operations Supervisor

Field Operations Supervisor job profile

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JOB SUMMARY for Field Operations Supervisor

Supervises, coordinates, and monitors day-to-day operations of oil, gas, or mining machines and equipment on designated sites.

JOB RESPONSIBILITIES for Field Operations Supervisor

Provides support and guidance to service personnel who set up and operate a variety of oil, gas, or mining machines and equipment. Ensures operations comply with all regulatory policies and procedures. Schedules routine maintenance on equipment to ensure uptime and adequate performance. Implements process improvements to enhance field services and meet field requirements on time and within the contracted budget.

Field Operations Supervisor SALARY RANGE

BASE 50%
$113,192
TOTAL 50%
$127,155
Job Level
M00
Job Code
SC16000588
Education/Degree
Associate's Degree
Reports To
Manager

Field Operations Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Field Operations Supervisor skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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9 general skills or competencies (Job family competencies) for Field Operations Supervisor

1 Job Family Competencies – Customer Interaction
Proficiency Level -4
Skill definition-Fostering relationships and positive communication with customers to identify their demands to gain a competitive market advantage.
Level 1 Behaviors
(General Familiarity)
Cites common platforms used in facilitating customer interaction and engagement.
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Level 2 Behaviors
(Light Experience)
Compiles information and data related to customer interactions to appropriate systems.
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Level 3 Behaviors
(Moderate Experience)
Analyzes customer interactions to gain insights on customer needs and expectations.
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Level 4 Behaviors
(Extensive Experience)
Delivers optimal customer solutions during interaction to enhance customer interaction value.
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Level 5 Behaviors
(Mastery)
Builds customer service workflows to streamline the delivery of substantive customer interactions.
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2 Job Family Competencies – Customer Relations
Proficiency Level -4
Skill definition-Creating mutually beneficial relationships with customers to improve their overall experience.
Level 1 Behaviors
(General Familiarity)
Cites examples of advantages and disadvantages of customer relationships.
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Level 2 Behaviors
(Light Experience)
Assists in creating customer loyalty programs that fosters customer relations.
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Level 3 Behaviors
(Moderate Experience)
Aligns our values with the customer relationship management framework to create positive interactions.
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Level 4 Behaviors
(Extensive Experience)
Designs and manages programs that promote and maintain collaborative relationships with customers.
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Level 5 Behaviors
(Mastery)
Builds strategic action plans to improve the overall process of customer relationship management.
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3 Field Operations Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Field Operations Supervisor
Proficiency Level - 4
5 Competency for - Field Operations Supervisor
Proficiency Level - 5

8 soft skills or competencies (core competencies) for Field Operations Supervisor

1 Core Competencies – Conflict Resolution
Proficiency Level -5
Skill definition-Resolving all disagreements and confrontations at the individual, group, or situation level.
Level 1 Behaviors
(General Familiarity)
Describes interests and motivation in other parties to better resolve conflicts.
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Level 2 Behaviors
(Light Experience)
Acts calmly and rationally in conflict situations with empathy and self-detachment.
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Level 3 Behaviors
(Moderate Experience)
Demonstrates good judgment in deciding when to involve a third party.
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Level 4 Behaviors
(Extensive Experience)
Aligns personal and organizational values with conflict management tenets in mind.
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Level 5 Behaviors
(Mastery)
Creates a climate where disagreement is regarded as healthy and resolvable.
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2 Core Competencies – Project Management
Proficiency Level -4
Skill definition-Applying specific knowledge, skills, tools, and techniques to manage a project from initial conception to successful completion.
Level 1 Behaviors
(General Familiarity)
Cites methods and techniques used for scheduling project deadlines.
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Level 2 Behaviors
(Light Experience)
Adheres to organizational policies to guarantee the project aligns with standards and expectations.
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Level 3 Behaviors
(Moderate Experience)
Analyses new project management tools and methodologies and reports recommendations to management.
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Level 4 Behaviors
(Extensive Experience)
Delegates tasks and responsibilities when unanticipated circumstances arise.
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Level 5 Behaviors
(Mastery)
Develops and oversees the execution of an adaptable standard operating procedure for projects.
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3 Field Operations Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Field Operations Supervisor
Proficiency Level - 4
5 Competency for - Field Operations Supervisor
Proficiency Level - 5

Summary of Field Operations Supervisor skills and competencies

There are 0 hard skills for Field Operations Supervisor.
9 general skills for Field Operations Supervisor, Customer Interaction, Customer Relations, Customer Satisfaction, etc.
8 soft skills for Field Operations Supervisor, Conflict Resolution, Project Management, Attention to Detail, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Field Operations Supervisor, he or she needs to be an expert in Conflict Resolution, be skilled in Project Management, and be an expert in Attention to Detail.

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